Your account, your locations and who sees what

Signing in, switching between restaurants, and why some people see fewer sections than you do.

Signing in

Your team signs in at the address you were given when you joined, which is usually your own Dinerly address opened on a tablet in the restaurant or in a browser in the office. Everybody signs in as themselves rather than sharing one login between the whole team.

That is worth insisting on, even though a shared login feels quicker. Dinerly records who did what, so when you look back at a voided bill, a price that changed, or online ordering that was paused and never turned back on, you can see the person behind it and have a sensible conversation with them. If the whole team shares one login, every one of those records simply says the same thing and tells you nothing at all.

Your account menu

Click your name or photo at the top of the dashboard and you will find:

• Change Restaurant, which moves you to a different business you are part of.
• Account Settings, where you change your own details and your password.
• Language, which sets the dashboard language on the device you are using.
• Legal, where the privacy policy and the terms live.
• Log Out.

Locations

One business can have several locations, and you choose the one you are working on at the top of the dashboard. Menus, orders, printers, hours, tables and analytics all belong to whichever location is selected, so the selector is effectively asking “which restaurant am I looking at right now?”

Payouts are the one exception to that rule. Money from online payments is settled for the business as a whole rather than location by location, so you will see the same payout figures whichever location you have selected.

Why someone sees less than you

Not everybody sees the same dashboard. Payouts is the clearest example: only owners and admins can open it, and a floor manager who tries is told to ask an owner for access.

That is deliberate rather than an oversight. The person confirming tonight’s bookings has no need to see what landed in the company bank account, and without these limits you would be stuck choosing between handing someone the keys to everything or giving them nothing they can work with.

If somebody on your team needs to reach something they cannot currently see, an owner of the business can change their access.

Losing a device

If a tablet goes missing or is stolen, or if a member of staff leaves, have that person signed out and their access changed the same day. A till that is left signed in is a way into your orders, your customer list and your takings, and whoever has the device does not need a password to use it.

Check access before you hand a tablet to a new starter. Spend two minutes looking at what that person will be able to open, because it is far easier to set the right level now than to explain afterwards why they were able to see something they should not have.

Last updated 20 September 2026